Preview Mode Links will not work in preview mode

Sep 24, 2018

Sharath Gopinoth on measuring user experience and how to optimize it: "The more precise and focused you are on measuring your benefits rather than just crunching numbers and having multiple KPIs, you’re going to lose people’s attention. They will get confused; they don’t know what they’re trying to follow. So, you...


Sep 21, 2018

Siemens, Tobias Unger on Confidence Bias: "Well, on a proof of concept basis, we have done a lot with, chatbots that can help you get information out of information at Siemens. So, basically, simple use cases, like, "Okay, where is my invoice?" The question, "Where is my invoice?", for a company like Siemens, implies...


Sep 18, 2018

Howard Blackith on Transformation: "When you're trying to change something in the health system you have to start by recognizing that you cut it down by whichever mandate to chance. It's something that you have to build various levers around to make change. And if you're talking about change across the health system,...


Sep 17, 2018

Yamir Lopez on Change Management Methodoligies: "It starts with the strategy. That's why I combine everything. There's a vision, a purpose of what I'm doing this, but not only what I'm doing. It's why I'm doing what I'm doing, and it all connects. Your customer perspective, financial perspective, everything is in the...


Sep 14, 2018

Deutche Telekom's Sebastian Zeiss joins us and shares how AI can help inter-departmental processes:

We actually start noticing the moment we're doing more and more, I would call it hybrid solutions, because in the beginning IT was really closed off. They wouldn't let us talk to the actual developers. Now, we're actually...