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Jul 31, 2018

Nigel Leppitt joins us and shares that it's tough to ensure process excellence during traditional cycles. But Nigel has been tasked with doing so in a completely new business model and returning the business to profit. With cost considerations being hyper-sensitive, Nigel and the team needed to decide whether to...


Jul 30, 2018

On generational divides and similarities, Stephen Caufield returns and shares thoughts on how each generation is starting to gain aspects of their respective colleagues from boomers to millennials, vice versa, and everything in between. And whether it's employees or customers, Stephen shares "it doesn't matter what you...


Jul 24, 2018

With a rich history in corporate enterprise that stretches back to when managing memory was the key issue of the day, Vijay Bhuavanagiri joins us and shares historically "problems that we were trying to solve in the engineering world were numerical analysis problems, so we had to solve them through the metrics analysis....


Jul 23, 2018

Ricoh’s VP EMEA Shared Service Centres, Andrea Schaffel join us and discusses the importance of consistency, being customer-centric. She discusses how she’s shifting global centers and global center talent around her regions. Andrea shares how she’s taken in sales order processing work, planning and supply...


Jul 17, 2018

Ken Goldman joins us a puts on a clinic for business, life, geopolitics and more. He discusses his time as CFO for Yahoo during the Marissa Mayer years. He shares his thoughts on why things were they way the were and turned out the way they did. When the team had to fix everything from product to Board composition- the...