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Oct 20, 2017

Recorded at Intelligent Automation 2017, Seth Fargen joins us and shares that directly after 9/11, the TSA was created from scratch and Seth and his team, as an existing shared service center, were asked to come in and set up TSA's financial systems and processes. And now his Coast Guard team is on an automation journey...


Oct 19, 2017

Recorded at CCW, Hui Wu-Curtis joins us and shares that while she grew up in Phoenix, she and her family came to the US from Taiwan when she was 5 and at the time she didn’t know any english. She changed that in under two years and was good to go in 2nd grade. Her parents were completely focused on education so if...


Oct 17, 2017

Theo Rose joins us and shares his thought that the rhetoric around the retail apocalypse is overblown. Rather than having a sense of doom and gloom he’s leaning in to this time of massive transformation. Recorded at OPEX Summit in San Diego, Theo notes that a question being asked was how did we get to where we...


Oct 16, 2017

Recorded at SSOW Canada, Vineet Guliani joins us and shares he wanted to be a mechanical engineer because he could look at machines and know inherently what was ‘going on’ in his words. Flash forward to 2014, Vineet was brought in to D+H to build a global capability and ultimately to build the global shared services...


Oct 13, 2017

Recorded at Intelligent Automation Chicago which is his hometown.  Henry Lyles joins us as the Director of Global Business Services in Continuous Improvement, Data Excellence & Automation for McDonald’s. He was originally an accountant by trade but based on the monotony, Henry found a new love in...