Apr 16, 2018

BT’s Head of HR CEE & Russia, Maria Grocz joins us and shares the history of the shared services center in Hungary. "10 years ago we started with a finance shared service center. It was a top down decision to set up a center in Hungary. We started in Budapest because this is the capital. It's relatively easy to find people. But due to the other reason we wanted to have a second office in Hungary in a countryside. Just to have two locations in Hungary to find candidates from other countries as well like Romania, Ukraine, because we're close to the border. First we had to prove that the Hungarian employees are not only talented but good ones as well. They can perform and they can serve the customers as well as any other countries. So when we proved that then other business units moved to Hungary. Now we have about 20 different business units in the shared service center."