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Oct 1, 2018

Chuy Michel makes an important distinction when referring to shared services: "At the end of the day, it's partnering, just as we go on this cry of differences within Latin American culture and similarities, something that is universal and it's very applicable to shared services and global business services, is the notion of partnering. So, stop calling people service providers within shared services.Start calling them partners. Partnering in shared services closes the gap from a cultural perspective across Latin America."