Recorded at CCW, Jason Daniels joins us and shares his
experience in dealing in emergency situations from his background
in the military to medical clinics in Canada to International SOS
to his current position at AXA Assistance.
On being on the front lines, Jason shares that you learn a lot
about yourself and leadership when your patients or customers are
right in front of you. Empathy is a different thing eye to eye.
Jason says that no one grows up and really wants to be in service,
you’re just naturally drawn to it. And for him, he saw an
opportunity to help people. Jason went to the Air Force academy,
was in active duty for 7 years and remains in the reserves today.
From the military he brought forward time management, people skills
and leadership. And those lessons directly translate to
service.
About the Podcast
B2BiQ features personal conversations about the business disciplines of Process Excellence, Shared Services, Customer Experience and Customer Management.