Preview Mode Links will not work in preview mode

Oct 4, 2018

On the importance of culture when developing a Center of Excellence: "I don't think it's only related to Western Union, but what we learn is that when you start, you want to establish certain discipline and governance in order to maintain the integrity of data and the integrity the robots and how the robots are going to be working. So, based on the experience and also recommendations from the partners and consultants that help us learn RPA, that have been implementing RPA in companies, the recommendation was, to start as a center of excellence in a centralized model and eventually when you are scaling up they actually might consider to federate that."