May 4, 2018

On succeeding and failing quickly, Martin Ruane, "I think it's all the intelligence and experience that you gather over time, often by sometimes making the wrong direction and making some mistakes, learning from them and doing things differently. Or sometimes doing the right thing, and actually it's been reinforced by the results that you get. I think it's a range of things but it's all that really. I think if you think about collateral, it could be our training collateral that we've got so we're self-sufficient in terms of what we do. It can be all our standard operating procedures that actually give instructions of how we do stuff. But it's more than that, it's everything, it's the experience, it's everything. It's all-encompassing."